---
type: "solution pack"
title: "MFI Field Operations Pack"
description: "Digital field operations for microfinance — biometric EMI collection via AePS, paperless KYC, RBI-compliant disbursals. NABFID & RBI ready."
slug: "mfi-field-operations-pack"
category: "agent-banking"
canonical: "https://eps.eko.in/solutions/mfi-field-operations-pack"
---


> **Canonical URL:** https://eps.eko.in/solutions/mfi-field-operations-pack
> This is a machine-readable Markdown version of the page for AI agents and LLMs. The primary (HTML) version lives at the canonical URL above.

# MFI Field Operations Pack

Digital tools for microfinance field officers — paperless KYC, biometric collections, and instant disbursals for JLG and SHG lending models.

_Paperless KYC & biometric collections for MFIs_

To get started, fill the form at https://eps.eko.in/signup (with your name, mobile number and email) or call us at +919513181707

## APIs in this pack

- [AePS Cashout](https://eps.eko.in/products/aeps-api) ([markdown](https://eps.eko.in/products/aeps-api.md))
- [Bank Account Verification](https://eps.eko.in/products/bank-verification-api) ([markdown](https://eps.eko.in/products/bank-verification-api.md))
- [DigiLocker Integration](https://eps.eko.in/products/digilocker-api) ([markdown](https://eps.eko.in/products/digilocker-api.md))
- [Reverse Geocoding](https://eps.eko.in/products/reverse-geocoding-api) ([markdown](https://eps.eko.in/products/reverse-geocoding-api.md))
- [Voter ID Verification](https://eps.eko.in/products/voter-id-verification-api) ([markdown](https://eps.eko.in/products/voter-id-verification-api.md))

## Trust Signals

- RBI compliant
- Reliable, high-volume workflows

## What This Pack Does

Enable MFI field officers to collect repayments biometrically, disburse loans directly to borrower accounts, and complete KYC paperlessly — all from a mobile device in the field.

## Included APIs

### [AePS Cashout](https://eps.eko.in/products/aeps-api)
**What it does:** Aadhaar-authenticated biometric repayment collection at borrower's doorstep.

**Why it matters:** Replaces cash collection with biometric proof — eliminates misappropriation and provides an instant audit trail for every EMI.

### [Bank Account Verification](https://eps.eko.in/products/bank-verification-api)
**What it does:** Validate borrower's bank account before disbursal.

**Why it matters:** Many JLG borrowers receive their first formal bank account for MFI lending — verifying it prevents disbursal failures.

### [DigiLocker Integration](https://eps.eko.in/products/digilocker-api)
**What it does:** Fetch Aadhaar, ration card, and other KYC documents paperlessly.

**Why it matters:** MFI field officers can complete full KYC from a mobile without physical document collection or storage.

### [Reverse Geocoding](https://eps.eko.in/products/reverse-geocoding-api)
**What it does:** Convert the field officer's GPS coordinates to a verifiable address at each visit.

**Why it matters:** Proves collections and KYC happened at the borrower's actual location — a tamper-proof field audit trail.

### [Voter ID Verification](https://eps.eko.in/products/voter-id-verification-api)
**What it does:** Verify Voter ID (EPIC) as an alternate identity for rural members.

**Why it matters:** Many JLG members lack PAN — Voter ID provides a government-issued identity fallback for KYC.

## How It Works

1. Field officer visits borrower — mobile app initiates session
2. Aadhaar Verification — borrower identity confirmed via OTP
3. Bank Account Verification — disbursal account validated
4. Fund Transfer — loan amount sent directly to bank account
5. AePS collection — biometric EMI collection at next visit

## Industries Using This Pack

- [Microfinance](https://eps.eko.in/industries/microfinance) ([markdown](https://eps.eko.in/industries/microfinance.md))
- [Lending & NBFC](https://eps.eko.in/industries/lending-nbfc) ([markdown](https://eps.eko.in/industries/lending-nbfc.md))
- [Agriculture](https://eps.eko.in/industries/agriculture) ([markdown](https://eps.eko.in/industries/agriculture.md))

## FAQs

### Does AePS work in areas with poor internet connectivity?
AePS requires a minimal data connection for biometric authentication. Eko's SDK supports offline queuing — transactions are submitted when connectivity resumes.

### Can one field officer serve borrowers at multiple different banks?
Yes. Eko's AePS integration covers NPCI's interoperable network — a single device can process withdrawals from all Aadhaar-linked bank accounts regardless of bank.

### How does the JLG model work with AePS collection?
The system supports group-level session management — a field officer can process multiple borrower collections in a single visit with each Aadhaar (DigiLocker) authentication creating a separate receipt.

## Related Solutions

- [Assisted Banking Agent Pack](https://eps.eko.in/solutions/assisted-banking-agent-pack) — Full agent banking bundle for kirana & CSP ([markdown](https://eps.eko.in/solutions/assisted-banking-agent-pack.md))
- [Rural Financial Services Pack](https://eps.eko.in/solutions/rural-financial-services-pack) — Rural disbursals + basic KYC verification ([markdown](https://eps.eko.in/solutions/rural-financial-services-pack.md))
- [Lending KYC Pack](https://eps.eko.in/solutions/lending-kyc-pack) — Full KYC for borrower onboarding ([markdown](https://eps.eko.in/solutions/lending-kyc-pack.md))

- [Site index](https://eps.eko.in/index.md): Full list of API products, industries, and solution packs